Shipping & Returns
Orders are typically processed and shipped within 24-48 hours of credit card approval. Orders received after 12:00 PM Eastern Standard Time on Friday will be processed on the following business day. Orders placed on weekends and official holidays will be processed and shipped on the following business day. Please note, if any special services are requested please allow an additional 24 hours to the processing time.
Shipping charges vary depending on the package size, weight, destination and shipping method.
Standard Ground (Arrives within 2-7 business days): Free of charge. I typically Ship USPS First Class or Priority Mail depending on the weight of the package.
Overnight (Next business day): Shipping quotes can be obtained on the shopping cart page.
All Items are shipped with Delivery Confirmation. Items over $250 are shipped with Signature Confirmation. Packages being shipped outside the Contiguous United States are charged at the calculated rate for the area.
International shipping is available on a case by case basis. Please contact me before placing an order if you are outside of the United States. See Terms and Conditions for more information.
We do our absolute best to provide excellent product. In rare cases customers request a return. In those cases the rules for returns are as follows.
Rules for returns
- Returns are accepted up to 10 days after the delivery date provided the watch is in the exact same condition it was when shipped and unworn, with all original materials and booklets intact, if included. Watches showing any sign of wear or alteration not consistent with the way the watch was delivered cannot be returned for refund or exchange.
- If you suspect that your watch may be somehow defective, please notify AJT Watch Company immediately. Do not attempt to repair the watch yourself or by anyone else. See Terms and Conditions for more information.
- Watches with damage due to abuse, misuse, owners neglect to follow correct operating instructions, or water/condensation damage are not returnable.
- Charges for shipping, gift wrapping, rush processing, shipping insurance, and extra watch band links are not refundable.
- Shipments that are refused or returned as undeliverable will be processed as a refund according to this return policy.
- Shipping or other charges for all returns will be the responsibility of the customer. International customers will have additional shipping fees added to exchanges.
Refunds will be issued as soon as I receive and inspect the watch. Refunds are processed through the Squarespace Credit Card Processing Company. It can take as many as 5 to 10 business days for a refund to show on your account.